Yelp Reviews: The Downside For A Business Earlier this year, Yahoo signed an agreement with Yelp and now they showcase only Yelp reviews in their search listings. Microsoft Bing also has an agreement with Yelp to display their reviews. The downside to this for a business is that if you have a low star rating […]
Below you’ll find a list of Online Reputation Management Tips that are very important for every business. Don’t send your customers to Yelp! (Click link to read why.) Make sure your product or service is worthy of 5 Star reviews Make sure your customers are receiving top notch service from every staff member including management […]
Why Online Reviews & Reputation Are So Important In the slides below, you’ll find the results of a study that Pepperdine University conducted regarding online reviews. (To enlarge the slides, click the 4 arrows in the lower right hand corner of the slide viewer.) Stats from the study include the following: 70% of respondents said […]
Beware, Many Yelp Reviews Are Filtered or Hidden Did you know that Yelp reviews are filtered based on a Yelp algorithm? A “filtered” Yelp review is Not readily visible to the public AND, it is Not taken into consideration in Yelp’s overall star rating for a business Actually, Yelp just changed the wording on their website […]